Privacy Policy

Conde House Co., Ltd. (hereinafter referred to as the "Company") has established its own privacy policy based on its personal information protection guidelines towards the proper protection of customer's personal information as explained below.

1.Definition of Personal Information

"Personal Information" refer to all the information pertaining to any customer's name, its address, its telephone number, its e-mail address, its family structure etc. by which such customer can be identified in a proper manner.

2.Obtaining Personal Information

During the usage of its web site, the Company may receive Personal Information from customers with the prior consent for the specified purpose. The Company shall obtain and control the Personal Information solely within the specified purpose. (Customer may restrict to provide the Personal Information. However, in that case customer shall agree that part of goods or services may not be available.)

3.Purpose of Usage

The Company shall use Personal Information provided from customer for the following purpose of use. The Company will never use Personal Information for any purpose beyond the purpose of use.

  • 1.

    In case of replying to requests or questions from customer.

  • 2.

    In case of supplying information materials in relation to the request from customer.

  • 3.

    In case of providing any goods or services in relation to the request from customer.

  • 4.

    In case of notifying customer of any goods or services that the Company or its business partner provides. (Customer may require the stoppage of such notification. The company shall promptly stop the above usage of Personal Information in response to the request from customer.)

  • 5.

    In case necessitated for the contact between customer and the Company.

The Company may use Personal Information with its business partners to provide customers better services. 
In addition, the Company may notify customer of any goods or services that the Company or its business partner provides via e-mail or direct mail. Customer may require the stoppage of such notification. The Company shall promptly stop the notification.

4.Provision and disclosure of Personal Information

The Company shall not provide any and all Personal Information to any third parties, except for the following cases;

  • 1.

    In case of having obtained a prior consent from customer.

  • 2.

    In case required on the basis of any applicable laws and ordinances

5.Control of Personal Information

In case of receiving request from customer or its authorized agent for disclosure, correction, stoppage of use of any Personal Information, the Company shall respond promptly in accordance with provisions stipulated by the Company.

6.Protection of Personal Information

The Company shall implement safety measures to protect Personal Information under its understanding it is an important social liability to handle the information of our customer in a proper manner.

7.Changes to Privacy Policy

The Company may make changes to Privacy Policy from time to time to improve the protection of Personal Information. The Company will make a new copy of the Privacy Policy available on its website.

8.Inquiry on Personal Information

In case customer may have opinion or enquiries related to Privacy Policy, customer kindly contact via following options.

Conde House Co., Ltd.
Tel: +81-(0)166-47-9934 (open: 9:00 a.m. through 18:00 p.m. weekday)
Fax: +81-(0)166-49-2225

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